About us

TERMS AND CONDITIONS OF USE

   

ORDERING

 

1.1 In order to place an order, you should follow the steps set out below:

 

(a) Click on the Product that you would like to purchase;

(b) On the Product page, select the quantity and then click on “add to cart”;

(c) Either click on “continue shopping” or click on “proceed to checkout”;

(d) If you are already registered with us, click on “sign in” and enter your details but if not, click on “create an account”;

(e) Enter your details in the online form and when they are correct, click on “proceed to checkout”;

(f) Complete the online forms as instructed and place your order by choosing the preferred payment mode button and paying the instructed amount.

 

1.2 Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.

 

1.3 After you place an order, you will receive an e-mail from us acknowledging that we have received your order and your payment. The Contract between us will only be formed when we send you the payment confirmation.

 

1.4 If we are unable to supply you with a Product, for example because that Product is not in stock, we will inform you of this by e-mail and we will not process your order. If you have already paid for the Products, we will refund you the full amount as soon as possible.

 

PAYMENT

 

2.1 You can pay for Products using your PayPal, Paysera or by a bank transfer (please be noted that the later takes up more time).

2.2 Payment for the Products and all applicable delivery charges is in full at the point of order. Upon receiving your order we carry out a standard pre-authorisation check to ensure there are sufficient funds to fulfil the transaction.

 

DELIVERY

 

3.1 The delivery is fulfilled to an address, given by you, by a currier, appointed by us. The delivery price is paid by the client.

3.2 Delivery costs:

  • Poland, Latvia, Estonia - 4,99 eur
  • Germany, Finland - 5,99 eur
  • Denmark, Netherlands, Austria, Hungary, Czech Republic, Slovakia - 10,99 eur
  • France, Italy, Sweden, Spain, Ireland, Belgium - 14,99 eur
  • UK - 15,99 pounds  

 

RETURNS

 

4.1 In case you wish to return the product, you may do so within a period of 30 calendar days, considered from the day of receiving the goods.

4.2 The product, to be returned, should be in overall good commercial condition as it was received by the Buyer. It also must be returned in its original packaging.

4.3 In all cases replacements or refunds can only be issued once we have received the returned items.

4.4 Please note there are no returns accepted for items sold as used or refurbished.